Disney's Airport Shuttle Service

DESCRIPTION

Disney's Magical Express is a shuttle service between the Orlando International Airport (MCO) and the hotels of Walt Disney World.

This is a free service and exclusive for the guests of the Disney hotels (not available for guests of the Walt Disney World Dolphin, Walt Disney World Swan or hotels located in Downtown Disney).

 

What should I do to use this service?

To be able to use Disney's Magical Express, it is important to book in advance. To do this, if you have booked your trip with Disney directly, you must have your flight information at the time of booking or you will have to call them later.

If you have booked through Castles & Dreams Travel, simply tell your agent and he/she willbe responsible for everything.

 

What should I do upon arrival at the airport?

 

NON-RESIDENTS OF THE USA

If you are arriving on a domestic flight, do not need to pass the immigration so you should follow these steps:

  • When you get off the plane, go to the monorail that takes you to the central building of the airport. You will reach the 3rd floor of the central building.
  • Follow signs to "Baggage Claim" to pick up your luggage on the 2nd floor.
  • Once you have all your luggage, you should go to the Disney Welcome Center located on the 1st floor - Side B of the central building. If your flight arrived by the A side, you should move up to the 3rd floor to go to the B side before taking the elevators or escalators to the 1st floor.
  • When you arrive at the Disney Welcome Center, the cast members will assist you. It is advisable to bring a printed copy of your reservation.
  • Once you have completed check-in, you will be directed to your bus. After a short wait of between 0 and 20 minutes, the bus will take you to your Disney hotel. The bus can stop at up to 3 hotels and, depending on the number of stops, the journey to your hotel can last between 45 and 75 minutes.

If you arriving on an international flight, you must pass through Immigration. Then follow these steps:

  • After passing through immigration, you must collect your luggage and go the Customs control.
  • After you will take the monorail that takes you to the central building. You will reach the 3rd floor of the central building.
  • Once in the central building, you should go to the Disney Welcome Center located on the 1st floor - Side B. Make sure you are on the B side of the building before you take the elevators or escalators to the 1st floor.
  • When you arrive at the Disney Welcome Center, cast members will assist you. It is advisable to bring a printed copy of your reservation in.
  • Once you have completed check-in, you will be directed to your bus. After a short wait of between 0 and 20 minutes, the bus will take you to your Disney hotel. The bus stops can stop at up to 3 hotels and, depending on the number of stops, the journey to your hotel can last between 45 and 75 minutes.

 

RESIDENTS OF THE USA

If you reside in the USA, you will have received the Magic Bands and the documentation of your reservation that includes, among other things, the coupons of the Disney's Magical Express as well as some yellow tags for your luggage.

Disney you can collect your luggage at the airport and bring them up to your room. If you want for Disney to be responsible for your luggage, put the yellow tags on all your suitcases. It is important that you save in a carry-on everything you might need immediately (medicines, clothing of swimming pool, etc. ..) because your luggage can take up to 3 hours to get to your room. This service is not available from 10 p.m. to 5 a.m. . If your flight arrives in that time period, you must collect your luggage and take it with you.

Keep in mind that your luggage will take a while to get to your room so you should assess whether it is worth using this service or if you prefer to pick up their bags personally and bring them along in the bus.

Follow these steps:

  • When you get off the plane, go to the monorail that takes you to the central building of the airport. You will reach the 3rd floor of the central building.
  • Follow signs "Baggage Claim" to pick up your luggage at the 2nd floor. *(If you placed the yellow tags on all your checked bags, skip this step.)
  • Go to the Disney Welcome Center located on the 1st floor - side B of the central building. If you are on the side, you need to go to the B side through the 3rd floor before take the elevators or escalators to the 1st floor.
  • When you arrive at the Disney Welcome Center, cast members will assist you. It is advisable to bring a printed copy of your reservation in. You can also use their Magic Bands at check-in.
  • Once you have completed check-in, you will be directed to your bus. After a short wait of between 0 and 20 minutes, the bus will take you to your Disney hotel. The bus stops can stop at up to 3 hotels and, depending on the number of stops, the journey to your hotel can last between 45 and 75 minutes.

 

How will I get from the hotel to the airport?

Before the day of your stay, Disney will leave a note in your room will confirm the pick-up time and location.

Make sure you have provided your flight details to your Castles & Dreams Travel agent. If you had any last minute changes, inform the front desk at the hotel.

On domestic flights, the bus will pick you up with about 3 hours in advance and on international flights, it will be about 4 hours. You must carry your luggage up to the point of collection although Bell Services can help you. It is customary to leave $1 tip for each suitcase.

You must hand the driver of the bus the note that Disney left in your room the previous day.

DETAILS

  • Airport Shuttle Service: Disney's Magical Express
  • Location: Orlando International Airport (MCO)
  • Useful links:
Orlando International Airport

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