NEED TO RESCHEDULE OR CANCEL YOUR VACATION?
THE CASTLES AND DREAMS TRAVEL TEAM IS HERE FOR YOU
Our world has changed very quickly in the past couple of weeks. We want to keep you informed of current change and cancellation policies that are in place, at least temporarily, with our major suppliers. Because our national situation is changing rapidly based on health and safety needs, we are not posting those policies here. If you are booked with a Castles and Dreams Travel agent, your agent will be working on your specific vacation or cruise should they need to be rescheduled.
Your agent will be in close contact with you explaining the details for your individual situation. We know, like us, your vacations are important to you and in these uncertain times having something fun to look forward to is a big help to ease anxiety and worry. Your agent will do his or her best to help you choose new dates for your trip and get even the tiniest detail moved for you.
We hope you can reschedule and still have your vacation to look forward to, but if cancellation is the best option for your situation, your agent will walk you through that process as well. As in any situation, your agent will handle calling the suppliers and making sure you have the most up to date information regarding the change, cancellation, refund and/or credit policies that are in effect at the time.
We are happy to continue supporting our suppliers as they work hard to do their part in bringing safe and healthy travel back to us as quickly as possible.
Thank you to all our clients! Trusting your Castles and Dreams Travel agent with your vacation is something we take very seriously, and we are happy that even in this unprecedented time we are here for you every step of the way. We appreciate your business and your support for Travel Agents now and always.
Your Castles and Dreams Travel agent will help you planning your perfect vacation.